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National 24-hour number:
0700 166 88

E-mail:
headoffice@ozk.bg

Headquarters:
City: Sofia
Postal code: 1000
7, Sveta Sofia Street, floor 5

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Privacy

When you visit a website, it may store or retrieve information from your browser in the form of cookies. This information might be about you, your preferences, your device, or it may be analysed for website user improvement. You can choose to disable certain types of cookies. Click on the different category headings to learn more about them and to change the default settings. However, please note that blocking certain types of cookies may affect how the website functions.

Essential cookies

Always active

These cookies are essential for the proper functioning of the website and cannot be disabled. They are essential for the overall function of the website.

These cookies are used for functionality improvement and personalisation of the service, such as live chats and other features. They may be set by us or third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function properly.

Cookies used

Analytical

These cookies allow user analysis and function optimization. They measure the number of website visits, which pages are visited, traffic sources, general information such as screen size, type of browser, and more. The information gathered is anonymous

Cookies used

Google Analytics

Marketing

These are cookies, including those from third parties, that are necessary for the provision of social media features or for enabling targeted advertising outside the website.

Cookies used

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Cookie Policy

What are cookies?

Cookies are files containing information that is stored in your computer’s hard drive. They track how you navigate a website so that when you return, the site can present you with options based on the stored information about your most recent visit. Cookies can be used for traffic analysis as well as advertising and marketing purposes.

Cookies are used by most websites and do not harm your operating system.

If you wish to change or check the type of cookies you accept, you can do so in your browser settings. You can disable all or specific cookies at any time by activating the browser setting that allows you to do this. However, if you disable all cookies (including essential ones), you will not have access to all or some parts of our websites.

How do we use cookies?

We use our cookies to understand how you use our website. This analysis helps us develop and improve the site as well as the products and/or services, and to offer what you need.

Cookies are:

• Session cookies: They are stored on your computer during the website session and are automatically deleted once you close your browser - they store an anonymous identification number of the session, which enables you to surf the website without being required to log in to each page, and do not gather any personal data from your computer.

• Persistent cookies: The permanent cookie is stored in a file format on your computer and remains there once you close your web browser. The cookie can be read by the website that created it once you visit it again.

Cookies can also be categorised as follows:

• Necessary cookies: These cookies are essential for the effective use of the website, for example, when purchasing a product and/or a service, and therefore cannot be disabled. Without these cookies, the services available on our website cannot be provided. These cookies do not collect information about you that can be used for marketing or to save your internet access location.

• Analytical cookies: These cookies allow us to monitor and improve our website’s effectiveness. They enable us to count visits, identify traffic sources, and see which parts of the website are most popular.

• Marketing cookies: These cookies are set through our website by our advertising partners. They can be used by these companies to create a profile of your interests and allow the display of advertisements and messages outside the platform on other websites. They work by uniquely identifying your browser and device. If you disable them, you will not receive our targeted advertising.

This website uses cookies. By clicking “Save settings” or by continuing to browse the website, you accept all cookies that are used for service improvement and user analysis. To change their settings, click “Manage cookies” and select the appropriate options.

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